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Level 3
March 13, 2022
Question

problems with printing-2 copies are being printed

  • March 13, 2022
  • 3 replies
  • 12 views

Why is proseries suddenly printing two copies of the tax returns when I "print"?  This is definitely costing me a lot in paper and ink for sure!

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3 replies

Just-Lisa-Now-
Intuit Community Champion
March 13, 2022

Did this number get changed at some point and its continuing to carry over to each return?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
vcrcpaAuthor
Level 3
March 13, 2022

Yes, it is on "1" in this box.  Still printing 2 copies

joshuabarksatlcs
Level 9
March 13, 2022

I use Lacerte, but here's my wild guess: "Filing copy", "Client copy" and "Preparer Copy".  Did you happen to check two of the boxes? 

I come here for kudos and IRonMaN's jokes.
dascpa
Level 11
March 14, 2022

(1) check your master print settings (not thru PS).  Make sure it's set to one.

(2) did HP and Staples hack your system so you'll need to buy more toner and paper?

taxiowa
Level 8
March 14, 2022

I just put enough paper in to print one copy so this doesn't happen.  But I am on wine right now cuz Hawkeyes won Big Ten championship in mens and women, so you might listen to others.