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Level 2
April 9, 2020
Solved

pro series updater stops working when installing updates

  • April 9, 2020
  • 8 replies
  • 27 views

pro series updater stops working when installing updates and closes the program - can not e-file returns till updates are installed.

This topic has been closed for replies.
Best answer by Just-Lisa-Now-

I updated today no issues ....if you are having troubles, close the program and run Repair Updates from the Windows Programs menu, see if that helps at all.

8 replies

Level 2
April 9, 2020

i restarted computer but it still doesn't work

Level 2
April 9, 2020

I'm having the same problem.  Restart does not work for me either.

Need to get this fixed ASAP

Just-Lisa-Now-
Intuit Community Champion
April 9, 2020

I updated today no issues ....if you are having troubles, close the program and run Repair Updates from the Windows Programs menu, see if that helps at all.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Level 2
April 9, 2020

I received an error - 5 message can not open program

Level 3
April 9, 2020

we are also facing same problem, unable install new updates, the pop up window closing automatically.

Level 2
April 30, 2020

is there another solution.   The recommended solution did not solve the problem.

Level 3
April 30, 2020

You find üpdate" button under Menubar, under that click 'refresh updates' to update completely. it will work.