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IRonMaN
Level 15
January 28, 2021
Solved

Printing Acknowledgements for 2020 returns

  • January 28, 2021
  • 48 replies
  • 140 views

This is like extremely rare, but I have an actual honest to goodness question about ProSeries.  I keep a manual log of all of our tax returns.  Part of the log is to note when a return is transmitted and when it is accepted.  So part of my e-filing process is when I receive acknowledgements from ProSeries, I print the acknowledgement report that pops up as part of the ProSeries e-filing process.  I then take that sheet and update my manual log.  So I transmitted a Sub S return last week and did my normal procedures to track the return.  I transmitted a couple of more Sub S returns last night and subsequently checked for acknowledgements.  The acknowledgement report that printed in prior years was the acknowledgements for that specific transmission.  This year the report is titled "Acknowledgements for Tax Year 2020".  Since I just want to see what cleared on the latest transmission, I really don't care to see a year to date summary.  By the end of tax season that list is going to be really long and it is going to get complicated finding the actual returns that just cleared.  I snooped around print settings to see if I could change the report but these old eyes didn't notice anything.  Is this an Intuit de-enhancement or am I just missing seeing a box somewhere that I need to check or uncheck?

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Best answer by Orlando11

But then again, I would have checked for acknowledgements after I ran any updates, so the version number would have been in effect for the acknowledgements.


Our QA reproduced, so I guess this is a new issue. We'll jump on it right away - hopefully to be resolved and released in our Feb 4th release. Thanks for reporting.. sorry for the annoyance.

48 replies

January 28, 2021

I'm not 100% sure what printout you are referring to.  Are you referring to this screen, and you hit "print log"?

IRonMaN
IRonMaNAuthor
Level 15
January 28, 2021

No that one prints ok.  I've been clicking on it so automatically all of these years that I don't even pay that much attention to detail any longer, but there is another pop up to "view acknowledgements" or something like that.

Slava Ukraini!
Level 3
January 28, 2021

Same thing happening with my acknowledged s-corps. I think once 1040's start being acknowledeged everybody is going to complain and Intuit will have to address it. Of course if someone else knows of a setting that can be changed to fix it, let us know!

Level 2
February 13, 2021

We are having the same problem. Have you seen any resolution yet?

IRonMaN
IRonMaNAuthor
Level 15
February 13, 2021

Sounds like the problem is still a problem.  But misery does love company!  😀

Slava Ukraini!
IRonMaN
IRonMaNAuthor
Level 15
February 15, 2021

Still a problem.  A lot of trees are dying in vain. 😢

Slava Ukraini!
Level 3
February 16, 2021

This printing of old acknowledgements is still a problem. Make it print just the current ones accepted please.  eds,,,cpa

Level 5
February 16, 2021

[Inform] A fix for this issue is going to be released tomorrow. I'll notify this channel when it becomes available.

IRonMaN
IRonMaNAuthor
Level 15
February 16, 2021

Thanks Brian!

Slava Ukraini!