Pay per Return Fees

Forum|Forum|6 years ago
March 18, 2020
25 replies
41 views

Has anyone gotten a refund from the Pay Per Return debacle this past weekend? I was told they would be issuing refunds for amounts charged to my credit card. So far, no refund to credit card and no credit given in the Pay Per Return system. I have not been able to get into the phone system in two days.

ProSeries Professional

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L

lisa111

Level 2

I was on hold for over 3 hours and I found out that the Customer Service Center is in the Philippines and on that day there were only 10 people that could get to work due to the Coronavirus shut down. They said that the following day, they were moving desktop computers home with a few people to work from their homes. I am afraid that they are operating from a skeleton crew, if at all, now.

BobKamman

Level 15

Let's hope Intuit needs a bailout:

Sen. Josh Hawley (R-MO) said in a statement on Wednesday that multinational corporations should explain how they plan to move jobs back to America before asking for bailouts from the federal government.

“To any multinational corporations that come to Congress asking for taxpayer $$$, you better come prepared to explain how you will move supply chains and jobs back to America if you want my vote,” Hawley wrote on Wednesday.