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Level 2
February 28, 2022
Question

partially blank worksheets/forms in Proseries

  • February 28, 2022
  • 3 replies
  • 5 views

So far two forms in my proseries are blank mid way through the worksheet. see below. how do I fix this:

 
 

 

 

 
 

 

 
 

 

 

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3 replies

GodFather
Intuit Community Champion
February 28, 2022

Did you pay in full for the program, or only half?

Seriously, I would give customer support a call, maybe reboot your computer first and reopen the program?

Lori fAuthor
Level 2
February 28, 2022

Thanks, paid in full and have rebooted. do you have their phone number? i can't find one.. tx lori

Level 6
February 28, 2022
Customer service and technical support for Pro Series, Pro Series Basic, and using Intuit Link1-800-434-6818 
To purchase or renew your Pro Series product1-800-934-1040Monday - Friday, 6:00 AM — 3:00 PM (PT). 
IRonMaN
Level 15
February 28, 2022

Try clicking on your computer start menu and then select ProSeries and click on repair updates.  I would give that a try before calling support.  Actually, I would try pulling all of my fingernails out before calling support, but I guess that's just me.

Slava Ukraini!
Level 6
February 28, 2022

Totally Agree!  Different support but spent over 30 hours trying to get a code for an Old Quickbooks program that I have the disc, code, and shows in their system but they can't make it work on an old "new" computer so that I can print a back-up file and if I agree to purchase a new Quickbooks program they can't guarantee it will read a 2011 file. Just glad it wasn't a deadline project and that I can recreate the old pencil and paper way if it comes down to it.

Just-Lisa-Now-
Intuit Community Champion
February 28, 2022
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪