original numbers being changed by the IRS

Forum|Forum|5 years ago
April 5, 2021
7 replies
32 views

Am I the only one that has an issue with the way that ProSeries is handling the notification of IRS changing the numbers on an originally electronically filed 1040 return?

You do not know that the amounts were changed unless you open the client and check, for example;

I filed a return on 3/16 IRS accepted it on 3/17. Client called me on 4/3 to tell me he did not receive his refund. I checked the electronic history and every thing said it was accepted - nothing about an changes by the IRS.

So I opened the client file and up popped a message that the IRS made a change in the numbers and that I may have to file an amended return.

If ProSeries can find the method to put the message there, why can they not notify us at the home base, or with some kind of notification as they give us when a rejection happens.

ProSeries Professional

This topic has been closed for replies.

Just-Lisa-Now-

Intuit Community Champion

That popup happens on every return that has RRC on it, its a program bug.

https://proconnect.intuit.com/community/proseries-tax-news-updates/discussion/proseries-2020-produces-message-for-e-filed-returns-with-the/00/145753

Im only guessing here, since you didnt provide a complete set of facts.....sounds like your client DID get the RRC advance issued to them but you indicated that they never received it so IRS corrected their refund. You'll probably want to initiate a trace using Form 3911, if you google 'AARP missing EIP' it gives instructions to fill out the 3911 for a missing stimulus payment.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

dkh

Level 15

IRS DID NOT change the returns within ProSeries. IT IS NOT POSSIBLE !!!!!!

If IRS is going to change a return the taxpayer will receive a notice.

When a return is efiled thru Intuit - the only thing coming back to you is a confirmation that your information was received by IRS. If you open a file after this efile acceptance and it is showing a change it is because Intuit changed something in the program NOT because IRS adjusted the return.

dkh

Level 15

Good morning @btks There are a lot of good "conversations" out there. Happy reading.

S

Sandra1

Level 3

I had the same thing happen. Submitted a return on 2/21/22 and it was accepted. Went in to print the 9325 and got a message the return had changed since efiling the return. The change reflects the contributions as the return change reflects giving the $300 in contributions (which was on the return when it was filed because I printed the return before submitting). Wondering what is going on with the program. Also, checked with the client and he got the amount of refund on the return as originally submitted.

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