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K
KathyIllick
Level 3
May 5, 2022
Solved

Name/Social Security Number mismatch

  • May 5, 2022
  • 1 reply
  • 16 views

My client confirms his name and social are correct, but the return keeps getting rejected. Is there any way for me to check what's wrong or does he have to contact Social Security?

This topic has been closed for replies.
Best answer by Just-Lisa-Now-
Does the person have multiple middle or last names? Sometimes the name IRS has as "last", isnt the one you think.

Do you have the SS Card?

1 reply

Just-Lisa-Now-
Just-Lisa-Now-Intuit Community ChampionAnswer
Intuit Community Champion
May 5, 2022
Does the person have multiple middle or last names? Sometimes the name IRS has as "last", isnt the one you think.

Do you have the SS Card?
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
    K
    KathyIllickAuthor
    Level 3
    May 5, 2022

    He doesn't have his actual card. He does have a two-part last name, but swears that he's efiled before using the name he gave me. 

      dkh
      dkh
      Level 15
      May 5, 2022

      You have a copy of the previous year return correct?   Does it match what you have on this return?

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