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Level 3
February 3, 2020
Solved

Montana forms not yet available on PS?

  • February 3, 2020
  • 12 replies
  • 60 views

Today is February 3rd.  I perform updates multiple times/day.  My software is still not allowing the e-filing of Montana forms...why and when will this be remedied?    I'm on a 1 hour hold!  This hold time will interfere with my next appointment.  Not happy 😐  Anyone?  

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Best answer by IRonMaN

This happened to IL last year and people had to uninstall IL, then reinstall it for the program to update properly....so I think IRonMaN is onto something.


https://proconnect.intuit.com/community/help-articles/help/uninstalling-a-federal-or-state-product/00/6460

12 replies

Just-Lisa-Now-
Intuit Community Champion
February 3, 2020

https://myproconnect.intuit.com/releasedates

looks like they are all ready to go...youre not getting any updates?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Level 3
February 3, 2020

Apparently my software isn't updating the Montana forms, but my states outside of MT are processing just fine!  Any suggestions?  Thanks Lisa

Level 3
February 3, 2020

I'm having trouble also and have updated multiple times.  I left my number for call back instead of being on hold.  Very frustrated!

Level 3
February 3, 2020

FYI, I've talked to support: apparently the ProSeries developers have not prepared the software for Montana tax returns.  I've already uninstalled and re-installed with the help of a very nice support person, but she discovered that what I've said is the case....not until later this week will this software be ready to submit the MT returns...unbelievable!