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shf1957
Level 6
April 4, 2022
Solved

how to view reason for a rejected return

  • April 4, 2022
  • 2 replies
  • 21 views

I see a return rejected. when i click on it.. it just opens the return.  How do i view the reasonings?   Other years you just click on the person in the efile rejection and it showed the reason.

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Best answer by Just-Lisa-Now-

In the EFCenter, highlight the rejected return, then hit F12, that should open the EFile reports window, scroll down to Rejected returns and Print the report.

2 replies

Just-Lisa-Now-
Intuit Community Champion
April 4, 2022

In the EFCenter, highlight the rejected return, then hit F12, that should open the EFile reports window, scroll down to Rejected returns and Print the report.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Level 5
April 4, 2022

In the e-file homebase go to the client. On the RED REJECTED box, not the client name, click on that box. It will pop up the report.