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Level 2
March 9, 2021
Question

How to resolve " server busy" error when trying to email missing info

  • March 9, 2021
  • 2 replies
  • 16 views

In prior years, I could always hit "retry" about 20 times until contents where copied to clip board and then could be pasted into Outlook email.   This year, I can't get around by clicking the "switch to" or "retry" options.    Help!

 

Using Windows 10, Pro Series Professional and Outlook on a stand alone set up.

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2 replies

dascpa
Level 11
March 9, 2021

Server busy is a computer issue, not a ProSeries issue. Try the old duct tape solution of rebooting and see if it clears the Cache. If not, go into Task Manager and see what is running (programs and applications). Usually it is a stall in some program or app that is tying up your computer.

Greg HAuthor
Level 2
March 9, 2021

Thanks.  Still can find the problem though.