Skip to main content
Level 3
February 20, 2021
Solved

How do I put refund method back in my e-file client view?

  • February 20, 2021
  • 5 replies
  • 26 views

I have lost the refund method in my ProSeries 2020 e-file client view. How do I put it back?

This topic has been closed for replies.
Best answer by taxdoer
IN the EFCenter on the top toolbar click Homebase > Reset Current View

You are a genius. Thank you so much. It is back. 

5 replies

Just-Lisa-Now-
Intuit Community Champion
February 20, 2021

The whole column is missing?

From a regular Homebase view  Top menu bar    Homebase > Edit Views

or from the EFCenter   Homebase > Reset View

 

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
taxdoerAuthor
Level 3
February 20, 2021

Yes Lisa I have it on my 2019 e-file client view right after audit assistance. It was on my 2020 yesterday. Now the whole column has disappeared. I am afraid to efile clients without the direct deposit showing. have never had anything like this before. 

Just-Lisa-Now-
Intuit Community Champion
February 20, 2021
IN the EFCenter on the top toolbar click Homebase > Reset Current View
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪