HomeBase View is not updating automatically on workstations.

Forum|Forum|5 years ago
February 3, 2021
3 replies
20 views

Hello,

Anyone else have the same issue?

I e-filed to Intuit some tax returns from the server, then I received the acknowledgement, but when I go and open my workstations in the EF Center appears just "Marked for EF" instead of "Received By Intuit" as the sever is showing.

I performed a DataBase Maintenance, in the server and in the workstations but still the same thing the information showing in the workstations is not accurate.

Any advice?

This topic has been closed for replies.

I

Intuit_hieu

Level 6

Hi, sorry for the trouble. Is it possible we can have zoom session so I can understand the issue a little better? if it is, could you please send your contact information and best available time to ProSeries_Engineering@intuit.com? Also please include the link to this thread, so I can look for your info. Thanks.

C

CheckoAuthor

Level 3

Good morning hieu, I sent you an email with my information yesterday but I didn't receive a zoom session yet.

Let me know if you can take a look on this morning.

Thanks.

L

lfcpa

Level 3

I am having the same issue. The workstation's homebase is not reflecting correct information. All of my workstations are doing this and I had a very difficult time getting them to install completely on the workstations this year.

Additionally, I am having program crash errors on my Admin computer. Proseries 2020 is not starting off well. I have used this program since the mid 90's. This year has been very frustrating to say the least.

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