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Level 2
January 14, 2021
Solved

Help with recovering database

  • January 14, 2021
  • 3 replies
  • 28 views

I have done this in the past but doesn't seem to be working in ProSeries 2020.

 

I am trying to recover the Employer/Payer Database.  I have copied eindb.cdx abd eindb.dbf  however the information doesn't show up.  I was able to copy these same files on 2 other computer to address this issue in 2019; however it's not working in 2020.

Any suggestions would be greatly appreciated.

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Best answer by Fabian

That won't work in ProSeries 2020 because the underlaying database technology has changed. You need to install ProSeries 2020 on the same machine where ProSeries 2019 is installed so that the contents of the database gets transferred properly. Once you do that, you can copy "eindb.db" to other machines.

3 replies

FabianAnswer
Level 5
January 15, 2021

That won't work in ProSeries 2020 because the underlaying database technology has changed. You need to install ProSeries 2020 on the same machine where ProSeries 2019 is installed so that the contents of the database gets transferred properly. Once you do that, you can copy "eindb.db" to other machines.

anthowilAuthor
Level 2
January 15, 2021

Thanks as that addressed the issue!