Skip to main content
Level 1
January 19, 2021
Question

Has anyone had any problems registering for pay-by-refund?

  • January 19, 2021
  • 1 reply
  • 16 views

I have tried registering for Pay-by-refund through the software and through my online account but it just gives me a boilerplate error message whenever I try to submit it. I tried contacting support but the person I spoke with had less technical knowledge than me. The only workable information I have is that when I try to submit it online it attempts to POST to https://pbrenrollment.api.intuit.com/v1/accounts/616094918/enrollments?productCode=07 but gets a 500 error.

This topic has been closed for replies.

1 reply

Level 8
January 19, 2021

Check the 3rd party bank site and see if you can enroll thru them with ProSeries as your software.

The pay-by-refund enrollment thru the tax software has always been problematic at the beginning of the tax season.