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Level 1
February 8, 2020
Question

get message "file not found or bad path" when I try to back up client

  • February 8, 2020
  • 4 replies
  • 26 views

File not found or bad path when I try to back up a client

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4 replies

Just-Lisa-Now-
Intuit Community Champion
February 8, 2020

Where are you trying to back up to?   Sounds like youve chosen a folder or drive that doesnt exist.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Level 3
February 8, 2020

I'm having the same problem.  Finished and efiled the tax 3 days ago.  EF center shows return accepted but can't open it in home base and can't copy a back up.

Level 5
February 9, 2020

I don't know if this helps but I have a flash drive that says file not found/bad path when it's too full.  Sometimes it does this even when it doesn't look full but if I clear a few things out it works.

Level 2
December 9, 2022

Almost 3 years later, but wanted to thank you for your post.  I tried for over an hour to figure out my problem before finding your message.  My problem was a bad flash drive.  Tried a different one and problem solved.  THANK YOU!!!!!