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Form 990 E-file Error message when using XNP or XSP as preparer codes!

Forum|Forum|3 years ago
May 12, 2023
3 replies
23 views

I am preparing a Form 990 as a board member of the non-profit and cannot use the XSP or XNP codes as preparer. Proseries gives an efile error message indicating there is no ERO PIN in the preparer database. You cannot enter XSP or XNP in the preparer database as those codes are "reserved". I have entered an ERO PIN in the EF worksheet where it asks for that PIN when using XNP OR XSP. STILL AN ERROR MESSAGE THAT DOES NOT GO AWAY!!

The deadline for filing is Monday May15th and this is a major problem.

While the error goes away if I enter my ID as a paid preparer, that is not how this return should be filed, I am not paid.

I called and spoke to support yesterday and they were unable to provide solution

PLEASE FIX THSI PROBLEM ASAP!

ProSeries Professional

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Best answer by

I used my paid preparer code to file the extension since that is only an extension.

I'm hoping it's fixed soon to file actual return

@JaUrbanski @jldismukes
A fix was released yesterday on this. Please try again and confirm if you were able to e-file. Thanks for your patience.

IRonMaN

Level 15

Based on your other posts, you appear to be a professional tax preparer. The IRS isn’t doing some hair brain calculation to see if your revenue agrees with the number of returns you prepare. Instead of wasting your time trying to fight the software, personally, I would just let it show me as a paid preparer and move on with life.

Slava Ukraini!

J

JaUrbanskiAuthor

Level 3

I hear you and can understand your idea. I am likely going to do that and file an extension using my professional ID and see if Intuit can figure it out before we file the final return. The non-profit board is reluctant to have the return filed showing a paid preparer when that is not the case.

Hopefully someone will attend to this soon, I already alerted them yesterday

IRonMaN

Level 15

Even if Intuit decided to change something, I guarantee you that it isn’t going to happen before the due date.

Slava Ukraini!

Just-Lisa-Now-

Intuit Community Champion

If you uncheck the box for error checking, will it Efile?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

J

JaUrbanskiAuthor

Level 3

No, I tried with the Intuit rep online and it would not convert the file, gave same error message

M

MayBelle

Level 2

I am having the same problem. Has anyone found a solution?

J

JaUrbanskiAuthor

Level 3

No solution, no response from Intuit.

Error persists this morning!

J

JaUrbanskiAuthor

Level 3

Hello Intuit!!!

Is there anyone monitoring these chats?!? The software will not allow filing of a Form 990 return using preparer codes XSP or XNP. There is no workaround if you want to use these codes to file an accurate return.

PLEASE MAKE THE SOFTWARE ADJUSTMENT TO FIX THIS ERROR!!

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