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doug accounting
Level 1
June 4, 2021
Question

fee for 2017 1040

  • June 4, 2021
  • 1 reply
  • 5 views

why am I being charged a return fee for 2017 1040 return

This topic has been closed for replies.

1 reply

Just-Lisa-Now-
Just-Lisa-Now-Intuit Community Champion
Intuit Community Champion
June 4, 2021

When you bought 2017 did you buy Professional or Basic?    And are you using Professional or Basic right now?

If you bought 2017 Professional and youre using 2017 Professional right now, try updating your Licensing.

Tools > License Products

If you bought Basic and are using Professional right now, you'll be charged per return.  You may be able to call into support and get a manual code to waive the PPR fee.

 

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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