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F
fmelamed1
Level 3
February 15, 2021
Question

eSignature

  • February 15, 2021
  • 2 replies
  • 17 views

How do I fix the error "Unable to send eSignature request.  Please try again later.  Contact Customer support if the problem persists."?  I have been on hold with customer support for over an hour.

This topic has been closed for replies.

2 replies

R
rose73
Level 2
February 16, 2021

I found that I manually re-typed the email addresses to whom I was sending it. Then I resubmitted and they worked! I had this problem with s few of my clients. Don't know why.

F
fmelamed1Author
Level 3
February 16, 2021

I tried that and it didn't work.  I appreciate the suggestion.  Let me know if you have another one.

 

Thanks

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