electronic filed accepted return

Forum|Forum|5 years ago
March 14, 2021
5 replies
25 views

A return in 2019 was accepted on 5-22-2020 but when a transcript and record of account was pulled says no return on file. 9325 says accepted in fresno at that date.what do I do. Even the account when accessed you can see payments made just not applied to anything

ProSeries Professional

This topic has been closed for replies.

Best answer by The-Tax-Lady

Have your client sign an 8821. Call the Practioner Priority line 866-860-4259, fax them the 8821 and ask them to review it.

T

The-Tax-LadyAnswer

Level 8

Have your client sign an 8821. Call the Practioner Priority line 866-860-4259, fax them the 8821 and ask them to review it.

L

lburdickandassociatesAuthor

Level 4

seems easy enough... to be honest it is actually my own return from 2019. I was wondering why I did not receive 2nd stimulus payments but thought nothing of it. Then when I checked again and I logged into check my own payments were applied and return status and it said no return on file to date for 2019. When I went into 2019 to check. it is there, accepted with out any issues. 9325 says Fresno 5-22-2020. So priority hotline is best bet.

Just-Lisa-Now-

Intuit Community Champion

and if you call the PPS hotline and it says the lines are too busy to call back later, call right back! every time it does this to me I get through the second call.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

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