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Level 3
July 20, 2020
Question

electronic estimated payments

  • July 20, 2020
  • 17 replies
  • 83 views

It appears that electronically scheduled federal estimated payments for 7/15/20 have not come out as scheduled.  Anyone else have this issue?

UPDATE:  Just spoke with ProSeries at 10:15am eastern time today (7/21/20) to check on the status of my case (combined 1st & 2nd Q estimates into just a 1st Q estimate).  The front line person that answered said the call center had just been informed to tell callers that ProSeries is currently in communication with the IRS to determine how to best handle this problem, and that ProSeries will be issuing an alert later today to let us know the steps to take.

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17 replies

Just-Lisa-Now-
Intuit Community Champion
July 20, 2020

Ive seen some complaints, both here and in the PS Facebook group, Ive alerted a Moderator, they are looking into it.

Have you called the EFW phone number to see if they show up as scheduled?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
taxcoupleAuthor
Level 3
July 20, 2020

Yes - eftps does not show anything scheduled.

Level 6
July 20, 2020

They took mine. Right on time.

Just-Lisa-Now-
Intuit Community Champion
July 20, 2020

Im wondering if it has to do with when 1st and 2nd qtrs ES were both scheduled for the same day. I added 1st and 2nd ES payments together into one payment on my clients returns, but I cant remember if I put it in the 1st qtr or 2nd qtr box.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Level 2
July 20, 2020

It happened to a couple of my clients too. I called Proseries. They said they sent everything to the IRS and asked me to call the IRS. I called the IRS and they said they weren't aware of the issue. They asked me to call the EFTPS. The EFTPS can't help either. Anyone knows what I should do?  

Just-Lisa-Now-
Intuit Community Champion
July 20, 2020

EFTPS is different than the Efile Funds Withdrawal system I think, so I'm not sure if people are calling the right place.   You should be able to call this number and verify if a payment was scheduled (its all automated), it will ask for the bank account and the dollar amount

IRS e-file Payment Services 24/7 at 1-888-353-4537

Is this where you called?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Level 3
July 21, 2020

Thank YOU!!  Called this # and verified the 1st payment, Q2, did not process nor is/was scheduled.  the other two est pymts are scheduled.  Now verified, discussed direct pay as solution to get paid.  Intuit  no they cannot help since already filed.  At least now know. 

Level 3
July 21, 2020

Same issue. Have a client scheduled for 7/15 according to original guidance. No activity as of yet.  what's the workaround?  Schedule a direct pay???

Level 2
July 21, 2020

We have 4 affected returns. 1st & 2nd quarter estimated  payments were combined into one payment in the first quarter slot. 2nd quarter was listed as zero. None of these payments have been withdrawn from bank accounts and as of today are 6 days late. We called ProSeries on 7/15/20 and were assured the information was transferred to IRS.  From what I’m reading it appears this may not be the case. I would make the payments a different way if I knew the e-filed estimated payments weren’t also going to come out. I can’t have taxpayers double-paying their 1st & 2nd quarter estimated payments - or overdrawing their back account.  Even if ProSeries gets the payments to go through, who is going to pay the underpayment penalties for these late payments?