efile reject return has a PTIN that has not been verified

Forum|Forum|5 years ago
January 29, 2021
8 replies
33 views

No problem e filing business returns, but first personal return keeps getting rejected

Form 1040 Individual. The preparer on this return has a PTIN that has not been verified. Return conversion failed.

This topic has been closed for replies.

Best answer by Just-Lisa-Now-

So you checked that little box in your Preparer information that says you've verified the PTIN?

Just-Lisa-Now-

Intuit Community Champion

If it failed conversion, then it wasnt an Efile reject. Go back in and check your preparer information. Tools > Firm/Preparer Info

That being said, Im thinking we may be best suited to wait until IRS opens for Efiling...its obvious things arent going as expected for Intuit to open early.

https://proconnect.intuit.com/community/proseries-tax-news-updates/discussion/e-file-rejections-during-holding-period/00/119533

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

R

RandeeaAuthor

Level 2

Information is correct. State return was converted no problem, but federal rejected for the same client.

E

EileenEspinosa

Level 2

What

George4Tacks

Level 15

You probably submitted before PS was really ready to start dumping efiles into the bucket to be transmitted later, or maybe the bucket was full and you just got splash back. Try again at a later date. It really won't go in until 2/12.

Answers are easy. Questions are hard!

R

RandeeaAuthor

Level 2

Attempted 5 x with no success. Verified Preparer information. State return accepted, Federal rejected, even if I tell it not to check for errors while converting.

Just-Lisa-Now-

Answer

Intuit Community Champion

So you checked that little box in your Preparer information that says you've verified the PTIN?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

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