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J
jav
Level 2
June 11, 2021
Question

efile an amended return

  • June 11, 2021
  • 2 replies
  • 15 views

receive the following error message:  The amended return failed the submission amended return validation step

This topic has been closed for replies.

2 replies

IRonMaN
IRonMaN
Level 15
June 11, 2021

What year and did you prepare the original return?

Slava Ukraini!
    J
    javAuthor
    Level 2
    June 11, 2021

    year 2020 and i prepared the return

    IRonMaN
    IRonMaN
    Level 15
    June 11, 2021

    The steps I would try:

    Go through the review process on the return to see if there are any issues.

    If none, reboot your computer.

    If that doesn't help, update your software.

    If that doesn't help, go to your start menu, click on ProSeries and select "refresh updates".

    If that doesn't help.  Shut off your computer, lock the office and go fishing.  Then try the whole process again Monday.

    Slava Ukraini!
      TAXOH
      TAXOH
      Level 10
      June 11, 2021

      I think I would jump to the last step.

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