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Level 2
March 31, 2021
Solved

Efile

  • March 31, 2021
  • 3 replies
  • 24 views

Can not efile just 1 return.  I have updated and ran refresh updates and still can not efile.  Say's ready to transmit but won't.  no errors.

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Best answer by Just-Lisa-Now-

just that one return? I saw someone else that had one of those say they did Save As and gave it a new name and then it went with no problem...no clue how or why that would make a difference but could be an easy fix.

Once you Save As, you'll have 2 returns with the same SSN in the EFCenter, you'll need to open the original one and uncheck the EF boxes for fed and state (and switch over to the state return for that to "take" then exit/save) to get that duplicate SSN message to go away

3 replies

Just-Lisa-Now-
Intuit Community Champion
March 31, 2021

just that one return? I saw someone else that had one of those say they did Save As and gave it a new name and then it went with no problem...no clue how or why that would make a difference but could be an easy fix.

Once you Save As, you'll have 2 returns with the same SSN in the EFCenter, you'll need to open the original one and uncheck the EF boxes for fed and state (and switch over to the state return for that to "take" then exit/save) to get that duplicate SSN message to go away

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Kriggs123Author
Level 2
March 31, 2021

Thank you so much this worked:)

 

What a relief!

Just-Lisa-Now-
Intuit Community Champion
March 31, 2021
Glad you got it fixed, weird though, right? Not sure why it makes a difference.
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪