E-filing Amended 1040

Forum|Forum|5 years ago
September 21, 2020
13 replies
42 views

I am having trouble e-filing an amended 1040. I followed all the steps to copy the return and make all my changes.

The EF center shows my Amended Return Ready to EF, when I convert/transmit, I get a pop-up box that says, "Update, Transfer was unsuccessful. Internal error." When I select the OK box, I get the Print Log dialogue box and it says below the client name "User cancelled EF conversion request."

Then I get another box that says "None of the selected returns/extensions/payments were transmitted. Check to ensure that all selected returns/extensions/payments have been successfully converted for Electronic Filing."

I have the return marked to file the amended return electronically. I have indicated the Amended Return ready to EF.

Any suggestions?

ProSeries Professional

This topic has been closed for replies.

Just-Lisa-Now-

Intuit Community Champion

YOU Efiled the original using ProSeries?

Make sure you're using the original file for the amended return, don't use the copy.

What is it youre amending for? For some changes you can't Efile the amended return.

Run through the rules, see if that helps.

https://proconnect.intuit.com/community/proseries-tax-news-updates/discussion/individual-amended-form-1040x-for-e-file-frequently-asked/00/97227

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

D

Dawn BAuthor

Level 3

I did e-file the original using ProSeries and I am using that original file to prepare the amended.

The taypayer received and amended K-1 from an S Corporation.

I didn't see anything in the rules that would apply to this return.

Just-Lisa-Now-

Intuit Community Champion

"Update, Transfer was unsuccessful. Internal error."

Since it says Update in the error message....I wonder if you run REFRESH UPDATES that fixes the issue? Couldn't hurt. If that doesnt seem to help, a call to support would be the next move.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

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