Duplicate SSN on Efile Transmit - not Error Message

Forum|Forum|5 years ago
September 30, 2020
8 replies
32 views

Two clients - upon e-filing state returns transmit fine. Federal returns message Duplicate Soc Sec Num.... This is NOT a reject as shown in EF Status, it's on the transmit. Confirmed no duplicate SSN in system, no 2nd file, no MFJ-MFS issue. One person posted they had same issue but could not remember how it was fixed. Tried Database Maintenance, tried HomeBase Tune Up. Tried holding down Shift key when loading program.

I don't believe it's return identity theft because it's not returning an EF Error Message. Any ideas?

ProSeries Professional

This topic has been closed for replies.

T

Terry53029

Intuit Community Champion

What does it show in efile center under EF Status

dascpaAuthor

Level 11

Still shows Ready to Transmit.

T

Terry53029

Intuit Community Champion

is there a form 9325 in either client file

Just-Lisa-Now-

Intuit Community Champion

If Intuit bounces it back immediately as a duplicate SSN, that means someone already filed a return with that SSN using an Intuit product, or used the non filer site.

Did you ask your client if they used the non filer site to get their stimulus?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

dascpaAuthor

Level 11

They did not use the non-filer site. I know for a fact. It appears it is tax return identity theft, by error or on purpose. After having none for two years now I have two in two days. Always at the end of the season......

Sign up

Login with SSO

Let's get you signed in

Login with SSO