Drivers license expire error

Forum|Forum|6 years ago
March 5, 2020
7 replies
54 views

Pro Series has a program error since the last update on 3/4/20 with the Drivers License expire date. Client DL expires 2/21/20 but now error and can't clear it due to the update.

ProSeries Basic

This topic has been closed for replies.

K

kst843

Level 4

I noticed the same issue. I have one that expired on 1/24/2020 with the error. Very frustrating. I would hope that Proseries would only flag any DL dated in 2019 and older.

sjrcpa

Level 15

They will flag any license that expired before the return is transmitted - not just ones that expired in 2019.

The more I know the more I don’t know.

A

Anne-T

Level 3

BUT the program will not take the new exp date! because it expires in 2025!

qbteachmt

Level 15

You already asked this, here:

https://proconnect.intuit.com/community/proseries-discussions/discussion/drivers-license-for-client-error-on-2019-pro-series/01/62884#M35175

No need to keep asking. Please see your original topic for answers.

Don't yell at us; we're volunteers

M

mickmeyer

Level 2

The program also shows an error when you say they do not have a license.

It keeps showing an error and will not accept either. I have a man who passed away and no longer has a license but every time I put it in it gives me an error.

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