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boogie96
Level 3
August 10, 2020
Question

discontinue proseries

  • August 10, 2020
  • 6 replies
  • 17 views

I have no need for ProSeries in the future how do i discontinue?  i do not want to wait online or wait to receive a call back, from someone in East Siberia

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6 replies

dascpa
dascpa
Level 11
August 10, 2020

Don't renew.

    B
    boogie96Author
    Level 3
    August 10, 2020

    problem though is i am on Fast Track, which means AUTO-Renew.  Since i have used Proseries Professional for a number of years this is the way to go.  I have retired from my practice and no longer need the program, but finding a way to cancel Fast Track and therefore Proseries is a a real problem.

    Just-Lisa-Now-
    Just-Lisa-Now-Intuit Community Champion
    Intuit Community Champion
    August 10, 2020

    If you can change your billing info to some credit/debit card that doesnt have a high enough limit for them to charge to, it will cancel itself for non payment, otherwise you will be stuck calling support....nobody here has access to your account and can offer any help in this type of situation, sorry.

    ♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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