customer service

Forum|Forum|4 years ago
August 20, 2021
4 replies
11 views

I posted three weeks ago regarding Maryland amended returns due to the unemployment relief. I did not receive any replies. I have been trying to get through to customer service 800-434-6818 ever since and keep getting a recording that says "your call cannot be completed at this time, please try your call again later."

Anyone know what is going on and/or another way to reach someone to help me with my issue?

Thank you,

ProSeries Basic

This topic has been closed for replies.

sjrcpa

Level 15

Starting a new thread is not helpful.

Here's your origanl post.

https://proconnect.intuit.com/community/proseries-tax-discussions/discussion/maryland-amended-return-due-to-unemployment-tax-relief/00/171692

To quote one of my coworkers - MD is a 💩**bleep**show this year.

The more I know the more I don’t know.

L

lyndaj0331Author

Level 5

I apologize - was actually going for an answer to my new question on how to get some assistance from Intuit regarding the software.

dascpa

Level 11

Fact - none of my clients that are due refunds from the automatic revision by the Comptroller's office have yet to receive their refunds.

There is a Tax Pro Hotline at 410-260-7424. Or email at "[email address removed] ". Note, don't put in the " ". This board does not accept email addresses so I had to add it.

If you find an answer let the rest of us know.