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Level 2
February 19, 2021
Solved

Client won't transfer

  • February 19, 2021
  • 3 replies
  • 17 views

I have one client that won't transfer to the 2020 program.

The 2019 1040 was filed on time with no issues but when I bring up the transfer screen in the 2020 version, that client doesn't show up.

Has anyone else run into this situation?

This topic has been closed for replies.
Best answer by JaMorri

yes, check the file path on the prior return. You will need yo use that same path in the transfer window.

3 replies

Just-Lisa-Now-
Intuit Community Champion
February 19, 2021
Youve double checked the file name?
maybe go back into 2019 and rename it?
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
JaMorriAnswer
Level 3
February 20, 2021

yes, check the file path on the prior return. You will need yo use that same path in the transfer window.

Level 2
February 20, 2021

Thanks. I don't know why I didn't think of that.