Client Restore Issue

Forum|Forum|6 years ago
December 30, 2019
1 reply
11 views

I am moving my 2018 program from Windows 7 to Windows 10. I've done this similar procedure many times before. I installed the 2018 program from scratch in Windows 10 then try to restore my client files.

I am aware of having to install the state programs in the new install which I did. For some reasons it will not install all of the files in my home base, maybe 75% of them. No pop ups or warnings. Anyone have a solution?? I've never had this problem in the past 30 years. Is it a computer issue? Has all the minimum or better requirements. Help!!!

ProSeries Professional

This topic has been closed for replies.

Just-Lisa-Now-

Intuit Community Champion

Not all states are available for download/install yet, are they...wait you said 2018, nevermind. And youre looking in a regular HB view, not the EFcenter, right?

What method did you use to backup the files? Do all of them appear on your flashdrive (or whatever you stored them on)?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

3

30 year userAuthor

Level 3

Regular HB view. Transferred them from a flash drive to a folder in Documents.
Then used RESTORE to transfer to HB.
I’ve done it for years using this method with no issues other than some missing State software.

Just-Lisa-Now-

Intuit Community Champion

Have you tried running Homebase Database Maintenance?

or checked the file number count on the flashdrive...did they all get backed up but not restored, or did they all not get backed up.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

Sign up

Login with SSO

Let's get you signed in

Login with SSO

Scanning file for viruses.

This file cannot be downloaded