Client letters stopped printing with return. When I go to the letter editing options in the Tools menu, no templates are there for the standard letters any more. I did not make any changes to the program, they seem to have just disappeared today. Any ideas?
I’ve tried the choose which letters to print and the print with return options. Everything blank. No templates are available.
I don't know if it will have any affect, but I would try one other step before panic sets in. For the heck of it, I would go to the start menu, click on ProSeries and then click on "tools repair - updates". I always remember the line from the movie War Games - "I would piss on a spark plus if I though it would do any good". This kinda sounds like a spark plug moment.
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