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jmcnichol
Level 3
July 12, 2022
Question

Can't open 2019 ProSeries.

  • July 12, 2022
  • 1 reply
  • 14 views

When I try to open 2019 I get an error message that I must update my browser. 2018, 2020, 2021 all open fine.  Anyone else experience/fix this?

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1 reply

Just-Lisa-Now-
Just-Lisa-Now-Intuit Community Champion
Intuit Community Champion
July 12, 2022

According to the yellow banner alert sent out back in mid June, if you didnt update before MS ditched MSIE, you need to update the program using this method in Windows Programs menu, find PS2019 and use the Update option.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
    abctax55
    abctax55
    Level 15
    July 12, 2022

    (we need a counter on this issue.... agree???)

    HumanKind... Be Both
      Vandee Lee
      Vandee Lee
      Level 2
      October 29, 2022

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