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Authentication method is grayed out for eSignature in ProSeries 2020

user68683

Level 2

Forum|Forum|5 years ago

February 16, 2021

Solved

Authentication method is grayed out for eSignature in ProSeries 2020

Forum|Forum|5 years ago
February 16, 2021
1 reply
12 views

We are new to using the eSignature in ProSeries 2020 however the Authentication method is grayed out and I am unable to continue. We have 300 eSignatures available. Does anyone have any insight on how to fix this?

ProSeries Professional

This topic has been closed for replies.

Best answer by user68683

I manually updated and that seemed to fix the problem.

1 reply

user68683AuthorAnswer

Level 2

Forum|Forum|5 years ago

February 16, 2021

I manually updated and that seemed to fix the problem.

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