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Level 2
February 2, 2022
Question

2021 Individual E-filed Returns not being accepted

  • February 2, 2022
  • 6 replies
  • 16 views

Why are we having problems with Intuit not accepting 2021 e-filed returns?

This topic has been closed for replies.

6 replies

sjrcpa
Level 15
February 2, 2022

What are the diagnostics/warnings/rejection messages telling you?

The more I know the more I don’t know.
lajambaAuthor
Level 2
February 2, 2022

Returns not converted for E-file.

Correct errors.

There are no errors.

Have gone through check list & converted again.

Just-Lisa-Now-
Intuit Community Champion
February 2, 2022

Be sure you check your Preparer Info and that you checked the PTIN Verification box.   If its not checked, your returns wont convert and you wont get an error.

TOOLS > OPTIONS> Firm Preparer Info and look for the little pink box that says PTIN Verified Correct (this screen shot is from 2020, but it still looks the same).

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪