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ftpbooks
Level 3
May 13, 2023
Question

View Return Button missing on dashboard

  • May 13, 2023
  • 1 reply
  • 9 views

This morning  I opened my ProConeect to amend a return and I can not open any returns.  All of the veiw buttons are missing on all my years.

Therefore, I cannot access any returns or work on any new ones.

This topic has been closed for replies.

1 reply

George4Tacks
George4Tacks
Level 15
May 13, 2023

You may need to "clear your cache". Doing that depends on your software. Everything looks normal for me on Chrome. 

Answers are easy. Questions are hard!
    F
    ftpbooksAuthor
    Level 3
    May 15, 2023

    Thanks.  I was using Chrome and ended up going to Firefox to do the returns.  I don't know why I did not think of Clearing Cashe and Cookies.  That is a standard intuit solution for most problems.  😀

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