Welcome back! Ask questions, get answers, and join our large community of tax professionals.
cancel
Showing results for 
Search instead for 
Did you mean: 

Stimulus Error

hmonkcpa
Level 1

I have a client that is getting the same stimulus error on the IRS webpage as Turbo Tax & H&R block customers.  I filed her return with Pro Connect for 2019.  Is there something that can be done to correct this?

0 Cheers

This discussion has been locked. No new contributions can be made. You may start a new discussion here

4 Comments 4
Just-Lisa-Now-
Level 15
Level 15
and what error is that?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
itonewbie
Level 15

This client of yours was on pay-by-refund?

 

---------------------------------------------------------------------------------
Still an AllStar
qbteachmt
Level 15

Are you signed up for the IRS E-newsletters? Are you using their resources:

https://www.irs.gov/coronavirus/second-eip-faqs

They have FAQs for things like "status not available" and other issues that tell you what this means.

*******************************
"Level Up" is a gaming function, not a real life function.
IRonMaN
Level 15

"Is there something that can be done to correct this?"

If it is the same error as Turddotaxx and Block customers, sounds like you used a banking product.  So to correct it, you could always write them a check until they get their credit.  Kinda show them how much you appreciate their business.


Slava Ukraini!