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Return rejecting with code F8962-070

mvscpa
Level 1

I have a return that has rejected with referenced code several times.  The 1095-A had zeros in the Second lowest cost column and there is zero PTC.  I assumed that the zeros in the Second Lowest Cost was causing the problem, and I went to the Marketplace site to determine that figure.  Client did not have coverage after 7/31/23, so those lines are zero, and I've changed to blank and tried to refiled again.  Nothing is working.

Posting here because support is closed and I need to get this return filed because client needs it to close on a new home.

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Accepted Solutions
mvscpa
Level 1

I managed to figure it out!  Once I reached out to the client, they said they hadn't sent me the second 1095-A.  Go figure... 

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2 Comments 2
sjrcpa
Level 15

Try entering "-1" instead of leaving those lines blank. -1 = zero in Lacerte and I think ProConnect.

The more I know, the more I don't know.
mvscpa
Level 1

I managed to figure it out!  Once I reached out to the client, they said they hadn't sent me the second 1095-A.  Go figure...