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See what's trending for the November 15th deadline (Form 990) and resources for the upcoming tax season. View ProConnect Hot Topics.
See what's trending for the November 15th deadline (Form 990) and resources for the upcoming tax season. View ProConnect Hot Topics.
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svilena55
Level 1
08-24-2023
07:45 AM
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Could someone please please help me? Is the Proconnect log in site down? I have been trying to get in my Proconnect software for hours now and it just keeps bringing me to a vicious loop. I put in my credentials and it keeps going around in circles and then right when it looks like i am getting in, it just goes back to the sign in screen. I have tried this now on 3 computers!!! Can you please help me? I also cleared cookies and such and still the same thing happens. Is anyone else having the same issue? I need to get in the software ASAP to look up things for an important client and have been fussing around with this for over 2 hours now! I don't see any outage messages on the proconnect site but many times they do not post anything on there. Thanks for your help.
Lena
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ajferrer
Level 1
08-24-2023
07:49 AM
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Same boat. f*****n furious. they wont answer the phone or chat. this is completely unacceptable its been an hour and its 9am,
svilena55
Level 1
08-24-2023
07:55 AM
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Agreed!!! I have been trying to call them as well. WTF!!!! I am thinking of filing a complaint. But will it do any good? I even changed my password! Please keep in touch once you get in - feel free to email me directly [removed]. I will do the same.
IntuitGabi
Community Manager
08-24-2023
09:14 AM
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@svilena55 Following up, have you been able to log in? Thanks!
