First-time purchaser; Microsoft Edge user

Forum|Forum|6 years ago
January 16, 2020
4 replies
42 views

I am considering using ProConnect Tax Online in my practice. I have recently upgraded my Microsoft Edge browser (version 79). However, I am still receiving the message "ProConnect Tax Online doesn't support your browser" which indicates I would need Edge 49 or higher.

Any ideas as to why this still isn't working?

ProConnect Tax Online

This topic has been closed for replies.

Best answer by itonewbie

PTO could be temperamental, sometimes even with recommended browsers (namely, Chrome, Firefox, and Safari). Would suggest that you switch to one of the recommended browsers.

https://proconnect.intuit.com/community/help-articles/help/system-requirements-for-proconnect-tax-online/00/5612

itonewbieAnswer

Level 15

PTO could be temperamental, sometimes even with recommended browsers (namely, Chrome, Firefox, and Safari). Would suggest that you switch to one of the recommended browsers.

https://proconnect.intuit.com/community/help-articles/help/system-requirements-for-proconnect-tax-online/00/5612

---------------------------------------------------------------------------------Still an AllStar

E

Ed Alexander

Level 3

PTO supports Google Chrome but will not allow login from the latest Microsoft Edge browser. Both of those browsers are identicle in the way they function. In fact both are based on the same Chromium open source project. Microsoft guarantees complete compatibility. If PTO wont work in Edge, it's a bug (they are not properly matching the browser type).

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