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    How do I E-file a completed 2019 Proseries return without fast path? I am using ProConnect 2020 and did not renew 2020? Proseries.

    Billatcai
    Level 1
     
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    TaxGuyBill
    Level 15

    I suspect you may need to contact Customer Support so they can fix/renew your Fast Path for ProSeries.

    View solution in original post

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    3 Comments 3
    TaxGuyBill
    Level 15

    Did you buy the 2020 program (which includes Fast Path)?

    If so, go to the "Tools" menu, then "License" (in the 2019 program).

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    Billatcai
    Level 1
    No I did not renew ProSeries 2020. I switched to ProConnect to2020 for this year. I was told I could still E-file the past years 2019-18 Completed ProSeries clients using ProConnect 2020. It does not seem to work after the file conversion from ProSeries to ProConnect.
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    TaxGuyBill
    Level 15

    I suspect you may need to contact Customer Support so they can fix/renew your Fast Path for ProSeries.

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