First-time purchaser; Microsoft Edge user

[Advocate2020]

I am considering using ProConnect Tax Online in my practice. I have recently upgraded my Microsoft Edge browser (version 79). However, I am still receiving the message "ProConnect Tax Online doesn't support your browser" which indicates I would need Edge 49 or higher.

Any ideas as to why this still isn't working?

[itonewbie · Accepted solution]

PTO could be temperamental, sometimes even with recommended browsers (namely, Chrome, Firefox, and Safari).  Would suggest that you switch to one of the recommended browsers.

https://proconnect.intuit.com/community/help-articles/help/system-requirements-for-proconnect-tax-on...

[Advocate2020]

Thank you! Exactly what I needed to hear!

[itonewbie]

NP, @Advocate2020.  Glad to be of help.

[Ed Alexander]

PTO supports Google Chrome but will not allow login from the latest Microsoft Edge browser.  Both of those browsers are identicle in the way they function.  In fact both are based on the same Chromium open source project.  Microsoft guarantees complete compatibility.  If PTO wont work in Edge, it's a bug (they are not properly matching the browser type).