Ref# 50852

Forum|Forum|5 years ago
March 8, 2021
9 replies
21 views

If paying electronically, the bank account number provided must be at lease 5 digits in length

ref #50852

I do not owe on the return, and bank info is correct

how do I get rid of this warning

thanks

Ken

Lacerte Tax

This topic has been closed for replies.

abctax55

Level 15

Unclick the 'pay electronically' button?

HumanKind... Be Both

L

LVSeltzAuthor

Level 3

I have, however, error message remains. Also, removed bank info, message still comes up

qbteachmt

Level 15

"the bank account number provided must be at lease 5 digits"

Where did you get the numbers from? Perhaps you overlooked leading 00000.

Don't yell at us; we're volunteers

J

JH2

Level 3

I wound up calling Lacerte about this and was provided a way to override that diagnostic:

e-File>e-File Support Tools>Disable e-File Error <or>

e-File>e-File Support Tools>Clear Return>Return

The representative said to use the first one list initially, and if that doesn't work, move on to the second.

I don't like having to utilize overrides as I feel our software vendor should be taking care of items like this, but it worked on the few we were having issues.

^listed

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