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    Ref# 50852

    LVSeltz
    Level 2

    If paying electronically, the bank account number provided must be at lease 5 digits in length

    ref #50852

     

    I do not owe on the return,  and bank info is correct

    how do I get rid of this warning

     

    thanks

     

    Ken

     

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    9 Comments 9
    abctax55
    Level 15

    Unclick the 'pay electronically' button?

    HumanKind... Be Both
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    LVSeltz
    Level 2

    I have, however, error message remains.  Also, removed bank info, message still comes up

     

     

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    qbteachmt
    Level 15

    "the bank account number provided must be at lease 5 digits"

    Where did you get the numbers from? Perhaps you overlooked leading 00000.

    *******************************
    Don't yell at us; we're volunteers
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    LVSeltz
    Level 2

    The return does not owe any money.  However still getting messages, have checks account number, and routing number

     

    thanks

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    JH2
    Level 1

    Any resolution to this?  I get same critical diagnostic.  Incredibly frustrating!

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    lgalvin
    Level 3

    Same here - this is a 1065  no payment due and there is no bank information entered anywhere or checked to pay anything electronically. 

     

    Any suggestions?

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    JH2
    Level 1

    I wound up calling Lacerte about this and was provided a way to override that diagnostic:

    e-File>e-File Support Tools>Disable e-File Error  <or>

    e-File>e-File Support Tools>Clear Return>Return

    The representative said to use the first one list initially, and if that doesn't work, move on to the second.

    I don't like having to utilize overrides as I feel our software vendor should be taking care of items like this, but it worked on the few we were having issues.

     

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    JH2
    Level 1

    ^listed

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    lgalvin
    Level 3

    Thanks for the input- I was afraid that would be the answer - hopefully they will get this corrected.

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