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DeCandido CPA
Level 2
March 26, 2024
Question

eSignature Issues

  • March 26, 2024
  • 5 replies
  • 25 views

I am getting a message when I request an esignature:

Intuit eSignature Request dialogue could not be opened due to: Object Reference not set to an instance of an object...

Any ideas on how to fix this?

Frankie D.

 

    This topic has been closed for replies.

    5 replies

    Intuit_Ruben
    Level 7
    March 26, 2024

    @DeCandido CPA   Please reach out to our technical support team to get help with this issue. Follow this link for ways to reach out. Thanks! 

    https://accountants.intuit.com/support/en-us/help-article/taxation/contact-lacerte-help/L4c6BR3CZ_US_en_US?uid=lu8o03tk

     

    DeCandido CPA Author
    Level 2
    March 27, 2024

    If someone wants to reach out to me I can be reached at .

    The technicians only solution is to run the Lacerte Tool Hub and this never works....

    I would need someone who knows the code for the program to reach out....but I doubt this would happen.

    Frankie D.

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