ATTEExceptionMessage

[mikeo1]

We are getting the following error message when we try to efile an individual return that has NY & NYC. There are no diagnostic errors, and this only comes up as a critical error when we try to create the efile. Anyone have an idea how to correct this?

ATEExceptionMessage: Processing efile payload request for efield ind.ny.nyc. 11247 and instance tag [None] failed. Unable to find any applicable document set in the ooEFXML output order. Document sets found and checked: [2358, 1, 10447, 99800, 401, 402, 92124, 92467, 403, 101060]

[rotsky]

I'm getting the same error with the same situation. Will await responses...

[rotsky]

Ok I figured it out.  The NYC return is already included in the NYS efile, so once I unchecked the NYC efile, it went through.

[TimKehlCPA]

Thank you, an hour onhold with no respomnse and you solved it for me instantly!

[KHS1]

I am getting the same error but I do not have New York City NYC checked. The error will not let me move forward. There is a NY Credits ONLY : IT-214, NYC-208, NYC-201 checked. 

ATEexceptionMessage: Processing efile payload request for efileld ind.ny.credit and instance tag [none] failed. Unable to find any applicable document set in the ooEFXML output order. Document sets found and checked : [2358, 1, 10447, 99800, 401, 402, 92124, 92467, 403, 101060].

Unable to render client XXXXXXX request. Processing efile payload request for efileld ind.ny.credit and instance tag [none] failed. Unable to find any applicable document set in the ooEFXML output order. Document sets found and checked : [2358, 1, 10447, 99800, 401, 402, 92124, 92467, 403, 101060].

[Car10126]

Hi, any solution found? Error: Efiel ind.ny.credit

[KHS1]

Yes. There was no NY credit so we removed that check mark and the NYC and just left the NY State to be filed. That seemed to clear up the issue.

[Vinny1]

You and another removed NYC and cleared the problem?  What am I missing?  You filed the return without NYC if there was no credit?  What about NYC tax?  I don't understand your resolution. Sorry.