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Not responding message

JimC1
Level 1

While entering data for gifts and beneficiaries on Form 709, get message that Lacerte is not responding and system does not respond.  Have to restart system to get it to work.  Started after installing Lacerte updates for 2021.

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1 Comment 1
George4Tacks
Level 15

Try the new Lacerte Tool Hub https://proconnect.intuit.com/community/help-articles/help/fix-common-problems-and-errors-with-the-l...

Specifically do the FORCE reinstall. Personally I use YYYY Lacerte Web Setup to do the updates as it is screws things up far less often. 

 


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