I cannot open the Lacerte 2016 tax and 2017 tax programs. I can enter my password but then it just goes away.

[abctax55 · Accepted solution]

If you haven't yet.....reboot.

If that doesn't work, do a WebSetUp and force a reinstall, even if it says program is up-to-date.

Report back & let us know.

[stephenangove1]

I tried the WebSetup and force reinstall but that didn't work.

[abctax55]

I'm outta ideas...
@George4Tacks  help?
You may have to call support, sorry

[George4Tacks]

My only other guess is that the window is hidden. https://www.technipages.com/bring-off-screen-window-back-onto-screen

[abctax55]

Ah....good guess.  Hope you're right.