Welcome back! Ask questions, get answers, and join our large community of tax professionals.
cancel
Showing results for 
Search instead for 
Did you mean: 

lost client file after data entered

jrherch
Level 1

Has anyone lost a client with a fatal error that erased all the data concerning that client after all current year input was completed & how can it be restored?

0 Cheers
2 Comments 2
sjrcpa
Level 15

Yes.

From your backup.

The more I know, the more I don't know.

It MAY be a case of database corruption, but the detail themselves are actually still there.  Look in your data pathe and see if you have the Client#.iD3 file still present.  If it is there, CLPACK utility MAY be able to solve the problem.  If it is *not, there then the tax detail are lost, check your backup utility.