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Intuit Link not responding

Level 2

We have had two clients in two days call us to tell us that they can not upload documents to Intuit Link - both are clicking on "Upload Documents" as they normally would and the box just keeps spinning and spinning. They are never given an options to actually attach and upload a document. 


I can't get the issue to replicate on my end - I can log in with a personal account and upload with no issues. 


Any suggestions for the clients to try to see if they an bypass the constantly loading download screen? 

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1 Comment 1
Level 15

Intuit Link is a bit temperamental sometimes but following the steps outlined below should resolve most issues:

Still an AllStar