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M
mayesmk
Level 2
April 29, 2020
Question

Error while getting calculation data from engine

  • April 29, 2020
  • 2 replies
  • 14 views

After each update, I keep receiving an error message "Error while getting Calculation Data from Engine" and "Error: Exception"   The system is not telling me what either of these means and I can't seem to get in touch with anyone at Lacerte. 

 

Thanks in advance.

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2 replies

George4Tacks
George4Tacks
Level 15
April 29, 2020

Someone indicated it took them 3 hours to be told to do the FORCE install https://proconnect.intuit.com/community/help-articles/help/how-to-perform-a-force-install-of-lacerte/00/4743

This does not affect your data.

 

Answers are easy. Questions are hard!
George4Tacks
George4Tacks
Level 15
April 29, 2020

@IntuitBettyJo Why can't we get a link to Google search so people can find things on this site?

https://www.google.com/search?q=Error+while+getting+Calculation+Data+from+Engine

 

Answers are easy. Questions are hard!
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